Service & Guarantee
Right to Cancel –
You have the right to cancel any order within 7 days, in which
case we will issue a full refund of any monies taken as a deposit.
At Perfect Glazing Group Ltd we don’t believe
that holding a customer to the contract when they are not completely
certain of their purchase, is the correct way to do business.
Therefore, if you even have the slightest doubt or apprehension
and cannot be put at ease by any members of our team then please
exercise your right to cancel within 7 days.
Our Product Guarantee –
As will have already been outlined by our salesperson, our products,
be it windows, doors or a conservatory are of the highest quality,
therefore, all hold our 10 year guarantee.
Our Service Guarantee –
Being one of Scotland’s leading home improvements companies
and having dealt with millions of customers, we have come across
every problem in the book! Despite this unfortunately some problems
may arise, that not even we can predict! What we can do, however,
is promise no matter what problem arises whether it be a weather
delay or a technical design problem, you, our customer can ALWAYS
get in direct contact with the person in charge of that department
Our Installation Guarantee
– All our products are installed by time served joiners,
who have been vetted and checked out before gaining approved status.
All installers are covered under our guarantee scheme.
Thank you again for choosing Perfect
Glazing Group Ltd.
We offer Insurance Backed Guarantee through
DGCOS - Double Glazing & Conservatory Ombudsman Scheme